Frequently Asked Questions

Have a question? Search our database or review frequently asked questions from the categories below. If you don't find what you're looking for, please get in touch with us.

FAQ Categories

•  Purchase Information and Security
  • Is it safe to pay by credit card over the internet?
  • Can I order without a credit card?
  • When will my payment be processed and my credit card be charged?
  • Can I order over the phone?
  • Do you charge sales tax?
•  Shipping Information
  • How are shipping charges calculated?
  • Orders requiring LTL Freight
•  Orders and Returns
  • How do I return an item?
  • What if I make a mistake when ordering? Can I change or cancel my order?
  • What happens if I ordered the right part, but am shipped the wrong part?
  • I've tracked my order and it shows delivered, but I have not received it. What should I do?
•  Tutorials
  • Measuring a Wheel
•  Ag Wheels Made Easy
  • Custom Build - 12x16 Ford Compact Tractor
  • 10x24 6 Clamp Kubota Compact Tractor
  • What is a 4 Groups of 2 Rim?
  • John Deere 5.5x16 OEM wheel vs AWE Custom Build